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IntroducingInstantIntake®byCrossroads

We understand that patients can face many barriers to coming to a first appointment, such as fear of the unknown or lack of transportation. That's why Crossroads offers Instant Intake appointments in Pennsylvania, Kentucky, New Jersey, Tennessee and Virginia.

Call 1-855-694-8288What to Expect
Stage 01

What is Instant Intake®?

We understand that patients can face many barriers to coming to a first appointment, such as fear of the unknown or lack of transportation. That's why Crossroads offers Instant Intake appointments in Pennsylvania, Kentucky, New Jersey, Tennessee and Virginia. The process is fast and simple. Instant Intake enables a same-call virtual visit with one of Crossroads' caring providers.

What is Instant Intake®?
Stage 02

What Patients Should Expect on the First Call

When you call Crossroads, here is what patients should expect on the first call:

  • When the patient calls Crossroads, a patient access specialist will provide a warm handoff to a Virtual Intake Coordinator (VIC).
  • The VIC will check ID, obtain consent, confirm insurance and pharmacy, and schedule a follow-up visit at a nearby Crossroads center within seven days. The patient will be placed in a virtual waiting room and provided with an estimated wait time.
  • The provider evaluates the patient and, if appropriate, electronically sends a prescription to the patient's preferred pharmacy.
  • The VIC rejoins the call to answer any remaining questions and ends the call.
  • The patient picks up the medication from their chosen pharmacy.
What Patients Should Expect on the First Call

Stage 03

Ready to Start with Instant Intake®?

Call or Text 855.694.8288 to get help now.

Crossroads continuously develops services to improve access to treatment and is proud to offer our patients same-call virtual appointments through Instant Intake.

Call today to begin — available in Pennsylvania, Kentucky, New Jersey, Tennessee and Virginia.

Call 1-855-694-8288What to Expect
Next step

The first step on your recovery journey starts here.

Call or Text 855.694.8288 to get help now.

Call 1-855-694-8288Schedule a Visit
  • No appointment fees
  • HIPAA confidential
  • Same-day starts
  • Available 24/7/365