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Crossroads

We understand that you may have work, family, or other responsibilities that can interfere with your abiliity to seek help. 

An outpatient program, Medication Assisted Treatment (MAT) can cut down on the amount of time you’ll need to invest in recovery. It also eliminates much of the withdrawal symptoms associated with early recovery, so patients may pursue treatment in relative comfort.

 

Our History

Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder (OUD). Currently operating 125 clinics across 10 states, we are a family of doctors, nurse practitioners, counselors, and professionals dedicated to providing the most accessible and highest quality treatment options to combat the growing opioid epidemic and helping those with opioid use disorder start their path to recovery.

Based in Greenville, South Carolina, Crossroads operates over 30 opioid treatment programs and 95 office-based opioid treatment clinics in Colorado, Georgia, Kentucky, New Jersey, North Carolina, South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. Crossroads uses evidence-based medication assisted treatment (MAT) to help those with OUD create better lives for themselves, their families, and their communities.

All Are Welcome at Crossroads

Crossroads strives to improve health equity and create superior outcomes for each of our patients, and that mission applies to how we approach every facet of our business. Our commitment to diversity, equity, and inclusion inspires our associates to share and celebrate their distinct backgrounds and talents while guiding our patients along their individual journeys to recovery. At Crossroads, we’re dedicated to welcoming all who approach us, whether they need our help or administer our care – an inclusive environment is a more innovative and successful one.

Our Mission is Focused.

We exist to improve health equity in order to create superior outcomes.

Our Vision is Clear.

To provide the most convenient, comprehensive, high-quality care through specialty medical homes.

Our Culture

Our culture is based on one simple tenet: we will treat others as we would like to be treated – with respect and empathy. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other. For us, the word INSPIRE serves as an acronym that articulates the seven characteristics that are the foundation of our culture.

Intuition

We try to think ahead and prepare for what patients and other members of our team may need before they ask. This includes everything from considering our patients’ preferences when scheduling appointments to being a back-up for a teammate who is busy with a patient.

Nurture

It is critical that we provide an environment for our patients where they feel cared for and encouraged. We may push our patients outside of their comfort-zones to help them grow, but we always do so in a manner that demonstrates support and guidance.

Speak

Communication is key in any place of employment. It’s critical that we constantly speak to our patients and reach out to each other to cut down on any confusion.

Perception

While we can’t always control what people think of us, managing perceptions is another important part of what we do. We do this by educating the public and being mindful of how we present ourselves to patients, to each other, and to the community.

Interdependence

We have learned that the best way to help patients is to work together as a team. We use the word “we” a lot because of the nature of our treatment program is a team effort.

RESPECT

Our goal is to be respectful in every interaction – even when we are not treated with respect. Our patients have chosen the difficult path of recovery and that alone is worth respecting.

EMPATHY

While some of us may have personal experience with addiction, it is important that we all strive to put ourselves in each other’s shoes.

INSPIRE is not just what we do, it’s who we are. It is how we demonstrate our commitment to customer service, our mission, and our commitment to each other. Treating our patients with compassion and respect is absolutely central to what we stand for.

We specialize in treatment that combines medication, counseling, drug screening, and a referral network to give you the best chance to succeed in treatment.

We do not simply hire a doctor to provide medication and send you on your way, as that would only deal with the biological effects of your addiction. Our staff includes counselors, clinical supervisors, nurses, and other service coordinators. While your medication is working to eliminate your withdrawal symptoms and cravings, your counselor is working with you to map out your Path to Recovery through building recovery and relapse-prevention skills. Each member of the Crossroads team specializes in an area that will support your recovery.

Our services include:
  • Medical assessments of your addiction, health status, and treatment needs
  • Clinical assessments of your addiction, history, and counseling needs
  • Individualized treatment planning and individual or group counseling
  • Medical care directed by our on-site physician, including your treatment medication 
  • Coordination with local agencies and service professionals to provide resources for other services you may need