Partnering with Crossroads: A Vital Collaboration for Medical Facilities and Specialists in Addressing Substance Use Disorders

Crossroads understands that addressing substance use disorders (SUDs) requires a comprehensive, community-based approach. We offer outpatient treatment for opioid use disorder (OUD) and alcohol use disorder (AUD) in combination with care coordination, counseling and peer support.

By partnering with medical facilities and specialists, we provide individuals with the resources to achieve lasting recovery. If your medical facility or practice serves individuals impacted by addiction, we invite you to collaborate with us to improve health outcomes and access essential care. Learn why hundreds of organizations choose Crossroads as a partner or visit our locations page to find a center near you.

Partnering with Medical Facilities on the Frontline of Care

Medical facilities such as urgent care centers, hospitals and emergency departments (EDs) are on the front lines of care, often encountering patients struggling with OUD, AUD and other substance use disorders. However, your facility may lack the resources or long-term treatment capabilities to effectively support these patients beyond immediate care. We offer a strategic solution that enhances patient outcomes, reduces hospital and ED admissions and improves overall community health.

Reducing Emergency Department Overuse & Hospital Readmissions

Emergency departments frequently treat patients experiencing opioid withdrawal, overdose or related complications. A referral partnership with Crossroads ensures that patients have immediate access to ongoing care by using Instant Intake®, a same-call virtual visit. Studies show that integrating medication and counseling, with community-based support, significantly decreases ED utilization and hospital readmissions among individuals with SUDs.

Supporting Pregnant Patients

OB/GYNs play a critical role in the health of pregnant patients, including those struggling with addiction. Pregnant individuals with SUDs face increased risks of complications such as preterm birth, neonatal abstinence syndrome and maternal mortality. By partnering with Crossroads, OB/GYNs can ensure their patients receive comprehensive addiction care, reducing the risks associated with an untreated SUD. This collaboration supports healthier pregnancies, improves neonatal outcomes and provides ongoing support for new mothers as patients transition into postpartum recovery.

Regulatory Compliance & Value-Based Care

Many hospitals and healthcare providers are under increasing pressure to meet regulatory guidelines related to SUD treatment, particularly in response to the opioid epidemic. Partnering with Crossroads supports compliance with federal and state initiatives aimed at expanding access to medication and counseling to reduce opioid-related deaths. Furthermore, measurement-based care emphasizes improved patient outcomes achieved through effective SUD treatment partnerships.

Referring to Crossroads is easy. Here’s how:

To schedule a referral, please call us at 855.694.8288 to connect with our 24/7/365 Patient Access Center.

How to Become a Referral Partner

By partnering with Crossroads, your organization or practice can connect individuals to life-changing treatment. If you want more information on becoming a referral partner, please complete the form below and our Community Engagement Team will reach out to you.

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