GREENVILLE, S.C.–(BUSINESS WIRE)–Crossroads Treatment Centers (Crossroads) is excited to announce that it has been named a 2024 Top Workplace by South Carolina Top Workplaces. Based entirely on employee feedback, Top Workplaces recognizes standout organizations that are dedicated to people-first cultural excellence and prioritize it day in and day out.
“Our organization is made up of nearly 1,000 passionate individuals who are the backbone of Crossroads,” said Crossroads Chief People Officer, Jonathan Foust. “Winning this award solidifies our INSPIRE culture where we help save the lives of 25,000+ patients per month. With a 4.4 Glassdoor rating and a 94% CEO approval rating, we are pleased to provide an environment where our teammates feel valued for their role in Crossroads’ mission of improving health equity in order to create superior outcomes for people with substance use disorders.”
The confidential survey measured 15 culture drivers critical to any organization’s success. The research-backed engagement survey is driven by the industry’s most robust benchmarks built on data from millions of employees at tens of thousands of organizations over the past 19 years.
“Being named a Top Workplace is monumental as it recognizes those organizations that consistently put their employees first. The program helps organizations of all sizes create work experiences that unlock potential and inspire performance,” Foust continued. Foust also added a special thanks to the Crossroads team, “Thank you for all that you do every day to serve our patients, each other, and the communities in which we operate. We are truly honored to receive this award based on our own teammates’ feedback.”
A People-First Culture at Crossroads Treatment Centers
Crossroads Treatment Centers’ recognition as a 2024 Top Workplace is a reflection of its commitment to fostering a culture where employees feel respected, supported and empowered. With nearly 1,000 employees working across multiple states, this people-first environment is critical in the challenging field of opioid addiction treatment.
Employees at Crossroads are deeply involved in the organization’s mission to improve health equity for individuals affected by substance use disorders. The culture is built around respect and empathy, ensuring that every team member understands their role in delivering effective, compassionate care.
Employee Feedback Drives Continuous Improvement
The Top Workplaces award is unique in that it is entirely based on employee feedback. The confidential survey evaluated 15 key areas, such as leadership quality, work environment, communication and recognition. Crossroads’ high scores in these categories indicate strong employee engagement and satisfaction.
Such positive workplace feedback is vital in healthcare, especially within behavioral health services, where staff face emotional and physical demands regularly. Crossroads uses this input to continuously improve working conditions, develop staff training programs and provide resources that help employees balance their work and personal lives.
Supporting Employees to Support Patients
Crossroads Treatment Centers understands that the well-being of its employees directly impacts patient care quality. A supportive work environment reduces burnout and turnover, which can otherwise affect treatment consistency and outcomes.
Leadership at Crossroads emphasizes transparent communication and open dialogue with employees. This approach helps identify challenges early and address them proactively. With a 4.4 Glassdoor rating and 94% CEO approval, the organization demonstrates a strong commitment to staff welfare.
Impact on Patient Care and Community
The dedication of Crossroads’ staff has a direct effect on the more than 25,000 patients served each month. The positive workplace culture creates a stable environment where patients receive continuous, personalized care.
With a workforce that feels valued and motivated, Crossroads strengthens its capacity to deliver evidence-based treatment for opioid addiction. This ongoing commitment supports better recovery outcomes and contributes to reducing the opioid epidemic’s impact on the communities it serves.
Sustaining Excellence
Receiving the Top Workplace award motivates Crossroads to maintain and build upon its culture of excellence. The organization plans to continue investing in employee development, wellness programs and inclusive leadership practices.
Commitment to Diversity and Specialized Care
Crossroads Treatment Centers values diversity and works to foster an inclusive workplace for all employees. The organization understands that every patient’s recovery is unique.
To address this, Crossroads offers specialized programs designed to support different populations with specific needs. These include individuals with co-occurring mental health conditions, pregnant women, veterans, rural residents, non-English speakers, etc. Crossroads aims to provide equitable treatment and help each patient succeed in their recovery journey by providing specialized care. As Crossroads Treatment Centers expands its reach across nine states, sustaining this positive workplace culture remains a priority. Leadership recognizes that a thriving workforce is important to meeting the growing needs of individuals affected by substance use disorders.